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‎12-27-2022 12:14 PM (Last edited ‎01-28-2024 07:14 PM by SamsungChelsea ) in
Fold & Flip PhonesHello, my Galaxy fold 4 is getting much slower speeds then an iphone 13 pro max connected to an orbi system with three satellites. 600mbps to 300mbps as shown in the screenshot. I have tried a network factory reset, cache partition wipe and rejoing the network with no help. Should I try a factory reset or does anyone have any suggestions? I also receive a no internet error when connected to the wifi when all other devices are fine.
Solved! Go to Solution.
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‎12-27-2022 12:27 PM in
Fold & Flip PhonesIt's probably just the difference in hardware in both phones.
Either way, those are good numbers and I wouldn't put much energy into solving this mystery.
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‎12-27-2022 12:30 PM in
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‎12-29-2022 01:24 AM in
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‎12-27-2022 12:37 PM in
Fold & Flip PhonesLastly, if you can front it, have a technician look at your device and determine if your wifi receiver is faulty.
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‎12-27-2022 03:50 PM in
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‎01-02-2023 01:01 PM in
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‎03-01-2023 10:54 AM in
Fold & Flip PhonesTo perform a slow internet speed test on your Samsung Galaxy device, you can use the Speedtest by Ookla app, which is available for free on the Google Play Store. Here are the steps:
- Open the Google Play Store on your Galaxy device and search for "Speedtest by Ookla."
- Install the app and launch it.
- Tap on the "Begin Test" button in the center of the screen to start the speed test.
- Wait for the test to complete, which should take around 30 seconds.
- After the test is complete, you will see your download and upload speeds displayed on the screen.
- Alternete: SpeedTest.How, Fast.com, Nperf.com
If your internet speed is slower than expected, there are several things you can try to improve it:
- Move closer to your Wi-Fi router or access point.
- Make sure there are no obstructions blocking the signal between your device and the router.
- Restart your router and/or modem.
- Check for any firmware updates for your router or modem.
- Disconnect other devices from the Wi-Fi network to reduce congestion.
- Consider upgrading your internet plan with your service provider.