tolumoroki
Constellation
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Saturday in
Fold & Flip Phones
I need help in getting this resolved
3 Replies
LongHiker
Galactic Samsung Care Ambassador
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Saturday in
Fold & Flip Phones@tolumoroki Have you tried running diagnostics? These are available in the Samsung Members app Support tab.
Have you tried resetting Network settings? phone settings -> General management -> Reset -> Reset Wi-Fi and Bluetooth settings
Have you tried wiping the device cache partition?
tolumoroki
Constellation
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Saturday in
Fold & Flip Phones
I have done all, my wifi is still not working or turning on also my Hotspot is not turning on
LongHiker
Galactic Samsung Care Ambassador
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Saturday in
Fold & Flip Phones@tolumoroki Did the diagnostic test indicate your Wifi was working?
Have you tried doing a complete factory reset?