Original topic:

My wi-fi is not turning on in my fold 3

(Topic created: Saturday)
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tolumoroki
Constellation
Options
Fold & Flip Phones
I need help in getting this resolved 

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3 Replies
LongHiker
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones

@tolumoroki Have you tried running diagnostics? These are available in the Samsung Members app Support tab. 

Have you tried resetting Network settings? phone settings -> General management -> Reset -> Reset Wi-Fi and Bluetooth settings

Have you tried wiping the device cache partition? 

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tolumoroki
Constellation
Options
Fold & Flip Phones
I have done all, my wifi is still not working or turning on also my Hotspot is not turning on
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LongHiker
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones

@tolumoroki Did the diagnostic test indicate your Wifi was working?

Have you tried doing a complete factory reset? 

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