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Original topic:

My z flip 3 cover screen is broken, where can I get it fixed or find the repair part?

(Topic created: 03-08-2023 10:02 PM)
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shimganar
Constellation
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Fold & Flip Phones

As the title says, the cover screen does not work on my z flip. I cannot seem to find any replacement part if I wanted to replace it myself. I also cannot seem to find any information on how much it would cost to get it fixed or where the best place to fix it would be. If anyone has any info on this, please let me know! Thanks!

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Fold & Flip Phones

Hello @shimganar, Welcome to the Community. We understand how disappointing it is when the phone screen is broken. We recommend having the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/ or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover physical damages. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/

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3 Replies
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Fold & Flip Phones
As a member of this app you have the ability to find a repair center 😫
Belaythatorder
Supernova
Options
Fold & Flip Phones
UbreakIfix and some Best Buys are Samsung-authorized repair centers. Ifixit may be a good source for parts and repair kits.
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello @shimganar, Welcome to the Community. We understand how disappointing it is when the phone screen is broken. We recommend having the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/ or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover physical damages. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/