Original topic:

Pre-order keeps canceling

(Topic created: yesterday)
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Aspiro
Cosmic Ray
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Fold & Flip Phones
I'm at a lost for words. I have tried to pre-order the Z Fold 6 four times now and Samsung continues to cancel the order. Mu funds were actually held for a few days with Ecommerse not able to help at all. At this point, I may just give up and consider other options. 
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7 Replies
meself
Comet
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Might try with your carrier
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Aspiro
Cosmic Ray
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Fold & Flip Phones
Samsung.com has the better deal but I'll probably have to go that route
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Kyle2100
Constellation
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When was the first time u tried to pre-order? I did day 1, and my order has been fine
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Aspiro
Cosmic Ray
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Fold & Flip Phones
Day 2. It just keeps canceling
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RyanSr
Galaxy
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Did you reach out to Samsung? Perhaps their customer service can help
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Aspiro
Cosmic Ray
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Fold & Flip Phones
I have. I was on the chat, text and phone for hours and they couldn't get it to work
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E3141b
Asteroid
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Fold & Flip Phones
If your funds were held the first attempt, it is common for stores to "temporarily charge the amount" until checkout is complete. Sometimes the process can take you back to the 90's when dial-up internet would be much slower at peak times and download bars were more common. After maybe three attempts most stores may assume something else is wrong and just take it off queue & timed out.
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