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ā12-17-2023 05:54 AM (Last edited ā12-18-2023 05:48 PM by SamsungRei ) in
Fold & Flip PhonesGood day My wife's z flip 4 is experiencing issues after the Android 14 update yesterday. "isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized" That message pops up from time to time on her phone and then the phone freezes perhaps an update will fix it?
Solved! Go to Solution.
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ā01-12-2024 07:40 PM in
Fold & Flip PhonesThis is how to reproduce it:
https://drive.google.com/file/d/1SPf1uU6y6ZeErJSCjDcPq6LJmoFLaJfv/view?usp=drivesdk
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ā01-24-2024 12:59 PM in
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ā01-28-2024 01:45 AM in
Fold & Flip Phonessame issue here
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ā01-28-2024 08:41 AM in
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ā01-29-2024 04:06 AM in
Fold & Flip PhonesWhat should I do I can't fix it
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ā01-29-2024 05:12 AM in
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ā01-29-2024 04:14 PM in
Fold & Flip PhonesHi Mathman1117, We have submitted the thread with all the steps you have tried to the Samsung developers. At this time, we have no additional information.
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ā01-29-2024 04:20 PM in
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ā01-31-2024 02:28 PM in
Fold & Flip PhonesHi Mathman1117, The developers have asked if the message appears while you have the phone(s) in safe mode? https://www.samsung.com/us/support/answer/ANS00062983/
They are also suggesting doing a factory reset to attempt to resolve any software glitches that may have occurred with an update. https://www.samsung.com/us/support/answer/ANS00062029/
Please let us know the results
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ā01-31-2024 06:50 PM (Last edited ā01-31-2024 06:52 PM ) in
Fold & Flip PhonesI just got this issue while trying to turn off my Galaxy A15 phone via password entry. For many minutes, it would not let me type and I kept getting the same error message. It only resolved after going back to the main phone page, then trying to turn off again. I just got the phone and simple stuff like trying to turn the phone off sometimes doesn't work?
š Why hasn't this been fixed yet?