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Receiving message: isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized

(Topic created: 03-20-2024 01:52 PM)
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Fold & Flip Phones

Good day My wife's z flip 4 is experiencing issues after the Android 14 update yesterday. "isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized" That message pops up from time to time on her phone and then the phone freezes perhaps an update will fix it?

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Fold & Flip Phones

Hello everyone, We understand how frustrating it is to be receiving the message the "Phone is not optimized for the latest version of Android".

In this thread, we have suggested clearing the cache partition, clearing app cache for Google services, and uninstalling updates for the Web Viewer. We also provided a troubleshooting link with steps such as testing the phone in safe mode and performing a factory reset. https://www.samsung.com/us/support/troubleshooting/TSG01001416/

It is suggested to submit an error report to provide the data logs to Samsung. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

We have also submitted the thread to Samsung for further investigation. 

We are marking this as the solution and will leave the thread unlocked. We ask that you "Like" the solution to bring further attention to the thread.

rahulsonwani
Asteroid
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None of your hacks are working for the issue ,please  provide proper fix for this issue

Members_l5K7Ksb
Constellation
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This is also happening on my Galaxy Tab 9a+ when I turn it on. The message disappears quickly. Need to know if there is a fix for the tablets. My fold4Z is not doing this. No issues with it. 

 

Viren Seoraj
Constellation
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Hi this solution is not working on my s21 ultra please advise if there has been an updated fix, this is very annoying.

Ranny
Constellation
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Same here on  s21 ultra.

Did you fix it?

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Uanela Como
Constellation
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Same thing on S22 after One UI 6 Update

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coolboi
Constellation
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Samsung galaxy a13 lte same problem (isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized.) Even after updating the phone
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akr
Constellation
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Bought my phone for samsung ui exp but it has worst ever ui among all phone.

Phone with half of its price are much better option than it.

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Arnold_mag
Constellation
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  • Having the same issue on a Samsung A05S 
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Downpipe
Constellation
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Hi all, I realise this is the wrong forum (Galaxy-Z-Flip) but I have the same issue with my S22 Ultra which I was able to fix so may work on other phones as well. There's no corresponding thread for the S22 Ultra that I could see...

Go to Settings > Apps > One UI Home

Then go into the following settings:

Appear on top -> Allow permission - OFF
Change system settings -> Allow permission - OFF

After I did this I haven't had any issues - hope it works for everyone else too!

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