Receiving message: isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized

[Mathman1117]

Good day My wife's z flip 4 is experiencing issues after the Android 14 update yesterday. "isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized" That message pops up from time to time on her phone and then the phone freezes perhaps an update will fix it?

[Samsung_Moderator]

Hi Mathman1117, The developers have asked if the message appears while you have the phone(s) in safe mode? https://www.samsung.com/us/support/answer/ANS00062983/

They are also suggesting doing a factory reset to attempt to resolve any software glitches that may have occurred with an update. https://www.samsung.com/us/support/answer/ANS00062029/

Please let us know the results

[Members_UXF9KiX]

I just got this issue while trying to turn off my Galaxy A15 phone via password entry.  For many minutes, it would not let me type and I kept getting the same error message.  It only resolved after going back to the main phone page, then trying to turn off again.  I just got the phone and simple stuff like trying to turn the phone off sometimes doesn't work? 

😞  Why hasn't this been fixed yet?

[usereM3TArVeY0]

 Has anyone else received a message like this on the new Samsung s24 Ultra? This message has been popping up since I received it in the mail from Verizon last night. The Verizon "pros," state they don't know what the issue is and Samsung basically is blaming me for downloading a third-party app, which I haven't. According to the Verizon store here in Ohio,  "I'm the only person with this problem and he doesn't know what to tell me, except send it back." I've restarted the phone, I've forced shut down the phone,  I've cleared cache and cookies, I've optimized in settings and took off the touch sensitivity and turned it back on again. 

Any feedback is appreciated...

[angelchained]

Check your Samsung account from a browser, and go to devices > remove any devices you no longer use and then sign out of your account. You probably tried disabling android system webview.

[Mathman1117]

I know it's causing the issue if you download the good luck module called nice catch, which Samsung administrator is recommended for me to do, it shows that the message is coming from Android system webview and I've known that for 2 weeks I haven't brand new s24 ultra and I get the message sometimes it initially popped up on my wife's z flip 4 when she got Android 14 of course my phone has Android 14 and one UI 6.1. Samsung always recommends doing a factory reset I'm not going to do that it's too much trouble . Again I know that the pop-up is coming from Android system review that is the app that is at fault!

[Mathman1117]

I meant Android system webview on my s24 ultra it seems to be occurring across many devices with a pop-up is coming from Android system webview you'll see a screenshot of an earlier post which came from nice catch

[Mathman1117]

That same pop up is now been occurring on my new s24 ultra. It's a shame Samsung can't address the issue with a software update I'm not going to reset the phone here's a screenshot from the most recent pop-up . The nice catch module part of the good lock family from Samsung shows that the pop-up is coming from the Android system app. As traded in my note 20 ultra for this phone the s24 the pop-up was not occurring on the old phone, that device was running Android 13 my s24 ultra of course has Android 14 and One UI 6.1

[Mathman1117]

It has been 2 months almost since I first posted this issue concerning my wife's flip phone. Clearly the issue is with Android 14 , WHEN IS SAMSUNG GOING TO RELEASE AN UPDATE TO FIX THE ISSUE? Is one can see from other posts across the country this issue is occurring with any device running Android 14

[userRuxMRfngGH]

Haavng also problem

[GalaxyWolf51]

Still no fix for my Galaxy Tab S8+. What gives??? 😡