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Receiving message: isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized

(Topic created: 12-17-2023 05:54 AM)
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Fold & Flip Phones

Good day My wife's z flip 4 is experiencing issues after the Android 14 update yesterday. "isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized" That message pops up from time to time on her phone and then the phone freezes perhaps an update will fix it?

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143 Replies
Arnold_mag
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  • Having the same issue on a Samsung A05S 
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Downpipe
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Hi all, I realise this is the wrong forum (Galaxy-Z-Flip) but I have the same issue with my S22 Ultra which I was able to fix so may work on other phones as well. There's no corresponding thread for the S22 Ultra that I could see...

Go to Settings > Apps > One UI Home

Then go into the following settings:

Appear on top -> Allow permission - OFF
Change system settings -> Allow permission - OFF

After I did this I haven't had any issues - hope it works for everyone else too!

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SamsungJustin
Community Manager
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Hello, everyone just checking in to see if anyone is still having these symptoms after the recent update, also wanted to see if anyone tried the steps @Downpipe posted, and what were the results?

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rahulsonwani
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I have tried above steps it's not solving problem  on my s22 ultra

manda21
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Me!!! Since December. Still getting it alllllll the time.
user9U6PDms2Xb
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I'm getting this since updating my S22. It seems to pop up whenever I'm trying to stream video on a streaming app like Netflix or Channel 4. The apps then stop working properly and responding to screen touches.

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PlazmaRevived
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I'm having the same issue on my S23 after the update.
scorpio007
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Hi, just bought the Samsung Galaxy Fold5 and getting this every day!!!  So annoying, please fix it!  I'm about to return the device, none of the workarounds or updates work and I work in IT!  My brother has the same phone but different launcher, no issue.  But I like OneUI as it is optimised for the fold.  

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ElMasChingon85
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This issue just started two days ago on my galaxy S24. The screen freezes and the only thing I could do is power it off.
Oxford420
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Sooooo happy to report that my new S24 Ultra is also bugging out with this. Screen freezes, and that message pops up. Only way to free it up is a restart. So, @userikvm09jwe4n-moderator before you make bad suggestions. Yes, I just went through your suggestion fixes of clearing caches all the way down to factory reset, which was fun(thanks for that). Did it fix it? Most definitely not! Glad I went samsung instead of apple.