Original topic:

Samsung Cloud

(Topic created: 6 hours ago)
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Barnsworth
Cosmic Ray
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Fold & Flip Phones

Hello.  

For some reason when my phone went to backup the other night it wouldn't, it started asking for a recovery code.  Problem was/is I never encrypted the data to generate a passcode.  Hmm.

Fast forward, I had to create another Samsung account, Cloud worked fine until this morning when once again it asked for the recovery code which this time I had because I encrypted the data and created one.

All the time I was running One UI 6.1 on my Z flip 5, never had a problem.  This Z flip 6 with the One UI 6.1.1 seems like I may have a problem.

I receive the following notification in the "three dots" at the top of this Cloud app.

Screenshot_20240729_070908_Samsung  Cloud.jpg

This was the same message I received on my other Samsung account prior to creating this new account.

Anyone have any ideas?  I sent an error report to Samsung for what it's worth.

Just tossing this out there.

Afterthought, my gallery isn't showing up to backup on my OneDrive when I backup now.

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