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‎05-10-2023 07:40 PM in
Fold & Flip PhonesSolved! Go to Solution.
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‎05-12-2023 07:58 AM in
Fold & Flip PhonesHello, Welcome to the Community. We understand how frustrating it is for the camera to not function as expected.
Are you experiencing the flipped images and dull colors in all the camera modes?
Try resetting the camera settings. Camera app>Settings>Reset Settings
You can also clear the app cache and data. https://www.samsung.com/us/support/answer/ANS00077611/
If changing the Modes, resetting the settings, and clearing the app cache and data do not help, we recommend submitting an error report to provide the information to the app developers. You can do this by selecting Contact Us in the Camera Settings and selecting Error Report.
Customer Support offers Remote Support, and they are able to assist with app settings. They can be reached by calling 1-800-726-7864.
Additionally, you can have the phone evaluated by an authorized technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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‎05-10-2023 08:12 PM in
Fold & Flip Phones- Mark as New
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‎05-12-2023 07:58 AM in
Fold & Flip PhonesHello, Welcome to the Community. We understand how frustrating it is for the camera to not function as expected.
Are you experiencing the flipped images and dull colors in all the camera modes?
Try resetting the camera settings. Camera app>Settings>Reset Settings
You can also clear the app cache and data. https://www.samsung.com/us/support/answer/ANS00077611/
If changing the Modes, resetting the settings, and clearing the app cache and data do not help, we recommend submitting an error report to provide the information to the app developers. You can do this by selecting Contact Us in the Camera Settings and selecting Error Report.
Customer Support offers Remote Support, and they are able to assist with app settings. They can be reached by calling 1-800-726-7864.
Additionally, you can have the phone evaluated by an authorized technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html