Sending my Z Fold 3 back

[SingSing1]

I bought my Z fold 3 unlocked. Tried to connect it to my carrier and all they keep telling is that it's not eligible. All this money spent and this is the headache you get for it

[EzraV · Accepted solution]

You may need to call your carrier and give them your imei to activate your device on their network depending on your carrier.

[SingSing1]

I did that.....you have to do that to activate the device. It didn't help

[BlackStallion]

You know using old sim cards messes up the activation. And doesn't give you the whole 5G experience. Never use old Sim cards in New phones that just came out.

[SingSing1]

The old sim never made into the device

[faithmayes]

The Sim card is not what gives off 5g its the phone.

[BlackStallion]

Something about unlocked phones. Cellular companies doesn't like when you don't buy from them. Companies will give you the run around

You must don't have a Unlimited data plan? What i would do is got to connections under settings click on mobile networks and click on network operators an make sure its connected to t-mobile or sprint. And set to roam too

[Anonymous]

What's your firmware version?

[edmeds2]

Same happened to me, I bought the phone unlocked through best buy and activated there but for some reason it wouldn't activate. I had to call T-Mobile and reregister the new sim and phone, they got it all worked out in under 10 min