The messages stopped working correctly so today she restarted her phone. It shut off and never came back on. Full battery. I've tried multiple chargers and wireless charging. All side button combinations available on the web. How does a $1000 phone in perfect condition just turn off and never turn back on? Please help us Samsung!
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864
If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864
