Original topic:

Where do I report bugs related to OneUI

(Topic created: 08-23-2024 01:45 PM)
505 Views
userKM3pQ4fjnB
Asteroid
Options
Fold & Flip Phones
I'm a mobile app developer. I am spending cycles working around a bug in OneUI 6.1 related to rendering content in a Webview control.

Does anyone know the appropriate place to submit a bug report?
4 Replies
GaryB82
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones

To Report a Bug Open the Members App

and Select Support on the bottom 

Scroll down to Send Feedback 

Select Error Report 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


userKM3pQ4fjnB
Asteroid
Options
Fold & Flip Phones

Nothing but “crickets” from when I used that feature in the app. No response from Samsung and yours was the only reply to my question in this “forum”.

Tech support on the phone was a waste of time. They barely understood my report and indicated there’s no escalation path. “I can only enter feedback, sir”.

Completely underwhelmed by Samsung and it’s apparent lack of customer support.

0 Likes
Reply
userKM3pQ4fjnB
Asteroid
Options
Fold & Flip Phones
Thank you
0 Likes
Reply
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello userKM3pQ4fjnB, Welcome to the Samsung Community. The community operates on a peer-to-peer support model. 

As a mobile app developer, your inquiry is best suited on the developers site. You can find that link here: https://forum.developer.samsung.com/

0 Likes
Reply