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Z Fold 6 creaking noise while folding

(Topic created: 4 weeks ago)
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user232HsyYlCM
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Fold & Flip Phones
When I try to fold my z fold 6 I hear a creaking noise and it is louder if I put a finger on the crease without applying pressure. I've seen other people reporting this as well. Has anyone figured out a fix? 
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Samsung_Moderator
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Fold & Flip Phones

Hello, Welcome to the Community. We understand the concern with the creaking noise when trying to fold the phone.

If your phone is making a noise that is concerning, it is recommended to have the phone serviced. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For return options, you will need to either contact Samsung E-Commerce at 1-855-726-8721, or your retailer.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

 

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Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello, Welcome to the Community. We understand the concern with the creaking noise when trying to fold the phone.

If your phone is making a noise that is concerning, it is recommended to have the phone serviced. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For return options, you will need to either contact Samsung E-Commerce at 1-855-726-8721, or your retailer.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html