Z flip 5 power button auto pressing

[slowasigo]

So I've not damaged my flip or had it in harsh environments yet my power button is hard pressing randomly by itself and is non responsive to presses.. I'm not sure what to do. I've tried resetting settings as mentioned online, that didn't help. No updates available.. Any thoughts? Thanks all. 

[slowasigo]

Battery is also draining fast due to the power being constantly pressed. 🥴

[meself]

A soft reset may help press the power button and volume down at same time few seconds should restart

[Samsung_Moderator · Accepted solution]

Hello slowasigo, Welcome to the Community. We understand how frustrating it is to have the power button auto pressing and causing the battery to drain.

Here is a link with tips for when there is a concern with the buttons: https://www.samsung.com/sg/support/mobile-devices/what-to-do-when-the-keys-on-your-galaxy-device-sto...

You can also take a microfiber cloth and clean around the button to make sure there is no debris causing the presses.

If you have a case on the phone, try removing the case.

If troubleshooting steps are not helpful, the phone will need to be evaluated by an authorized service center. 

You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.