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01-18-2024 11:49 AM in
Galaxy BudsSolved! Go to Solution.
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01-18-2024 02:14 PM in
Galaxy BudsHello, Welcome to the Community. We understand how frustrating it can be when you are only able to use one Bud during a call.
Try resetting the Buds. https://www.samsung.com/us/support/troubleshooting/TSG01218103/
When troubleshooting is not helpful, it is recommended to have the Buds evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.
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01-18-2024 02:14 PM in
Galaxy BudsHello, Welcome to the Community. We understand how frustrating it can be when you are only able to use one Bud during a call.
Try resetting the Buds. https://www.samsung.com/us/support/troubleshooting/TSG01218103/
When troubleshooting is not helpful, it is recommended to have the Buds evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.