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‎07-27-2024 12:41 AM in
Galaxy BudsSolved! Go to Solution.
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‎08-28-2024 05:04 PM in
Galaxy BudsHello all, Welcome to the Community, and thank you for reaching out. The smell could be coming from the materials used in the earbuds warning internally when connected via Bluetooth or when charging.
If the smell is concerning, you can have the earbuds evaluated by an authorized service technician. If the earbuds become hot to the touch, we encourage you to have the earbuds serviced as soon as possible.
You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.
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‎07-27-2024 01:14 AM (Last edited ‎07-27-2024 01:15 AM ) in
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‎08-15-2024 02:18 AM in
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‎08-15-2024 02:44 AM in
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‎08-25-2024 12:58 AM in
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‎08-28-2024 04:53 PM in
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‎08-28-2024 05:04 PM in
Galaxy BudsHello all, Welcome to the Community, and thank you for reaching out. The smell could be coming from the materials used in the earbuds warning internally when connected via Bluetooth or when charging.
If the smell is concerning, you can have the earbuds evaluated by an authorized service technician. If the earbuds become hot to the touch, we encourage you to have the earbuds serviced as soon as possible.
You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.