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08-25-2024 06:06 PM in
Galaxy BudsSolved! Go to Solution.
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08-28-2024 09:25 AM in
Galaxy BudsHello Rathlos2000, Welcome, and thank you for being part of the Community. We understand the disappointment in the brightness of the blade lights differing.
The earbuds would need to be serviced to have the lights corrected.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864. You can also reach out to a moderator for assistance in setting up a service ticket.
If you purchased the earbuds from Samsung.com, are within the 15-day return period, and wish to return them, you will need to contact E-Commerce by calling 1-855-726-8721.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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08-25-2024 07:08 PM in
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08-25-2024 07:16 PM in
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08-25-2024 08:20 PM in
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08-28-2024 09:25 AM in
Galaxy BudsHello Rathlos2000, Welcome, and thank you for being part of the Community. We understand the disappointment in the brightness of the blade lights differing.
The earbuds would need to be serviced to have the lights corrected.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864. You can also reach out to a moderator for assistance in setting up a service ticket.
If you purchased the earbuds from Samsung.com, are within the 15-day return period, and wish to return them, you will need to contact E-Commerce by calling 1-855-726-8721.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html