Original topic:

Buds 3 pro wont play media.

(Topic created: 8 hours ago)
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PrudhviReddy
Asteroid
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Galaxy Buds
I don't know if its only me but. My buds 3 pro stopped playing media audio. 
Step1. I've rechecked both media and calls were turned on.(software is upto date.)
2. I tried turning off the calls. Then I could here media. But when I turned back calls on media stopped playing again.
3. I disabled UHQ then I could listen to media again. But now I can't use UHQ.
4. And also whenever I try changing volume it changes in call volume even though I'm not on call.
Edit: I'm using S25 ultra march 1st security patch.


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2 Replies
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Hello PrudhviReddy, Thank you for being part of the Community. We understand the concern with the Buds 3 Pro not playing Media.

Have you tried resetting the earbuds? https://www.samsung.com/us/support/troubleshooting/TSG01218103/

We also recommend connecting them to another phone to test if you receive the same behavior.

Let us know if this helps.

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Members_3x4jOmu
Constellation
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Galaxy Buds

I have a similar issue.

Everything is up to date, but whenever I try to play any sort of media, it doesnt play unless UHQ is turned on.

Very dissapointed right now.

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