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Original topic:

Buds pro 2 Right bud non stop ringing

(Topic created: 01-23-2024 04:33 PM)
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Cyberprince
Constellation
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Galaxy Buds
Completely unable to use Anc/Ambient for when I do it's a solid ringing in the right ear bud. Anybody know of a fix for this?

On s23 ultra btw.

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Hello, Welcome to the Community. We understand your concern with the constant ringing when using the ANC and Ambient sound. As @Robin621k suggested, try a factory reset of the Buds. https://www.samsung.com/us/support/troubleshooting/TSG01218103 

If you have tried resetting your buds and are still experiencing these symptoms, we recommend a service repair. You can use the following link below to request service. https://www.samsung.com/us/support/service/  or by contacting customer service directly at 1-800-726-7864.

For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html

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2 Replies
Robin621k
Black Hole
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Galaxy Buds
Try resetting them, if that doesn't work, are they still under warranty?
Worst case scenario, you can buy a single bud on eBay. I done this before
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Buds

Hello, Welcome to the Community. We understand your concern with the constant ringing when using the ANC and Ambient sound. As @Robin621k suggested, try a factory reset of the Buds. https://www.samsung.com/us/support/troubleshooting/TSG01218103 

If you have tried resetting your buds and are still experiencing these symptoms, we recommend a service repair. You can use the following link below to request service. https://www.samsung.com/us/support/service/  or by contacting customer service directly at 1-800-726-7864.

For international devices, please reach out to a support team in your area for further assistance: https://www.samsung.com/us/common/visitlocationsite.html

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