Galaxy Buds 3 Pro (Right ear bud) issue

[DVGalaxy]

The right ear bud gets distorted, creating shreeking, crackle and poping noises, to the point that it hurts my ear. Is there a way that I can permanently fix the ear bud? I purchased the air buds during the Black Friday sale. 

[SammyNerd83]

Defective. Call Samsung care tech support. I had a similar issue. Due to inventory issues I ended up with a full refund about 3 weeks ago. I pre-order mine in July.

[DVGalaxy]

Thanks I will definitely give them a call.

A full refund is good, but I'd rather a pair of Bud 3 pro that worked properly.

[SammyNerd83]

Maybe they'll have them back in stock rn?

[DVGalaxy]

Thanks a lot, just got off the phone with Samsung, They were really accommodating. I only have to bring the Buds with me to a UPS store, and the store will handle the s/h. 👍🏽👍🏽

[SammyNerd83 · Accepted solution]

If this helped please click the three dots at the top right corner and click accept solution. Ty