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As per the title, whenever I'm using the buds with ANC and ambient mode both off, the sound quality is noticeably affected. It ends up sounding... View Post 
Samsung_Moderator
Hello QuadraKev, Welcome to the Community. We understand how frustrating audio issues are when tryin... View Post |
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My Buds 3 Pro cause Zoom and Teams to freeze when connected on my laptop. They have no issues playing music or video, and I have no issues with... View Post |
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OK, so I have the Ultra Watch, A53 5G phone, Buds 3 Pro (now) and an S Tablet. I am really confused. How does the pairing work... when I get the... View Post
Samsung_Moderator
Hello, Welcome and thank you for reaching out. We understand how frustrating Bluetooth connection co... View Post |
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Has anyone else has this problem? I purchased a pair of Galaxy Buds Pro 3 in October and was happy as a clam, they worked great. Then one of the... View Post
Samsung_Moderator
Hello, Welcome to the Community. We understand how upsetting it is to have sent the earbuds for serv... View Post |
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I bought new Galaxy Buds 3 just recently, maybe a month and a half ago, and I've been loving them. They worked great, then I got an update that... View Post
Samsung_Moderator
Hello REsaY, Welcome to the Community. We understand the frustration of trying to use the earbuds an... View Post |
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I wish they brought back where the notifications were read out loud while headphones/earbuds are in. I recently switched from the Galaxy Buds Pro... View Post |
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Trying to figure out issue with case. Earbuds work fine, but I cannot charge View Post
Samsung_Moderator
Hello, Welcome to the Community. We understand the concern with not being able to charge the earbuds... View Post |
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Just got the Galaxy Buds3 Pros a while ago by trading in my Buds Pros, and they both share the same annoying problem (not sure if other models also... View Post
Samsung_Moderator
Hello, Welcome to the Community. We understand how frustrating volume concerns are when using your e... View Post |
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I bought my earbuds approximately 3 weeks ago. They are normally only used around the house. I was on a phone call when my left earbud started... View Post |
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Whenever I connect my buds 3 pro to Windows laptop, the mic is very low. Most people can't hear. When I test it out in the sound settings, it... View Post
Samsung_Moderator
Hello xD_cyanide, Welcome to the Community. We understand how frustrating it is to experience low mi... View Post |
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I've had my Buds since the delayed launch (once they fixed the tip issue) and everything has been great. But recently I've noticed that on... View Post
Samsung_Moderator
Hi Jester, Thanks for being part of the Community. We understand the concern with the delay in the t... View Post |
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Am I the only one with narrow, deep ear channels. My Pro 2's fit poorly but managed to stay in with third party ear tips. I thought this year... View Post
Samsung_Moderator
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post |
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After the latest update to the Galaxy buds 3 pro the bluetooth connection has become very unstable. As soon as I move in the right way with the... View Post
Samsung_Moderator
Hello TonyRednil, Welcome to the Community. We understand how frustrating it is for the audio to sto... View Post |
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I am super frustrated! The buds stop playing really often. I have checked and rechecked fit and settings. Auto- pause is off, voice commands are... View Post
Samsung_Moderator
Hello, Welcome to the Community. We understand how frustrating it is for earbuds to pause. Have you ... View Post |
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Samsung has a bug in all their earbuds when connected to Windows PC. The mic volume is extremely low no matter what you do, and because of this you... View Post 
DigitalMd2
Returned the galaxy buds and got the Sony buds which work very well with Windows Teams and Zoom View Post |
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So I have the galaxy buds pro, and they are both at a hundred percent as well as the case. Only the right bud works, the left one... View Post
Samsung_Moderator
Hello, Welcome to the Community. We know how disappointing it is for only one earbud to work. Resett... View Post |
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Is anyone else having audio issues with the new Buds 3 Pro? Every time I pause and play, the audio goes more to the left bud. I have to put both... View Post
Samsung_Moderator
Hello Matthew00, Welcome to the Community. We understand the concern with the difference in audio fr... View Post |
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I've been a Galaxy phone and Buds owner for years and I now have the S23 Ultra and Buds3 Pro. My phone is usually in my pocket and at least one... View Post 
JesterPizzle
I just found the solution on Reddit! It worked perfectly. I was able to choose Google after doing th... View Post |
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Galaxy buds 3 pro keep having issues. I just purchased mymy 3rd pair. First pair had a charging problem with the right bud and the second pair, the... View Post 
Kirk Russell
I am on my 3rd pair in 3 months. Best buy geek squad insurance rocks. They will not charge correctly... View Post |
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I have Galaxy buds live and a few weeks ago I started having issues with connectivity. They'll work fine for a short period of time, and then... View Post
Samsung_Moderator
Hello, Thank you for being part of the Community. We understand how frustrating it is for the earbud... View Post |
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Since switching to the large tips, I have to push the left one in the case so that it will charge. Even still, half the time it does not charge.... View Post
Samsung_Moderator
Hello Rfecteau, Welcome to the Community. We understand the concern with the Buds FE not charging pr... View Post |
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My right galaxy bud is connected but the phone is saying it's not View Post |
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I updated my buds on the 17th (update v R630XXU0AXJ1) and have started having issues during calls where my buds will disconnect intermittently... View Post
Samsung_Moderator
Hello, Welcome to the Community. We understand the frustration of trying to use the earbuds during c... View Post |
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I sent my Buds 3 Pro under warranty because they had manufacturing defects with the sound and some cosmetic issues, but now they gave me new ones... View Post 
Samsung_Moderator
Hello Andersiu, Welcome, and thank you for being part of the Community. We understand the concern wi... View Post |
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My charging cradle is non responsive I tried contacting samsung support many times to no avail they could not help with my issue they sent me to a... View Post
Samsung_Moderator
Hello, Welcome to the Community. We understand how upsetting it is that the charging cradle is non-r... View Post |
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I'm having a problem because the sound quality of my Buds 3 got worse after the update. Is there a way to reverse the update? Or, ... View Post
Samsung_Moderator
Hello JP2024, Thank you for being part of the Community. We understand how frustrating audio issues ... View Post |
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I purchased new buds and received them on 08 August. Sent them in on 18 September for repair and never received them back. Contacted CEO office and... View Post
Samsung_Moderator
Hello, sgt1945.Welcome to the Community. The community operates on a peer-to-peer support model. Whi... View Post |
