Galaxy Buds
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This is super frustrating. I just received my Galaxy Buds+ and one of the large wingtips came torn where the little slot is in the... View Post |
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I have a new set of galaxy bud pro's and they worked beautifully until the latest firmware update and now they are complete garbage.... View Post 
contryken72
If they take pride in their products they should fix it or they should give your money back t... View Post |
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I bought a pair of unopened galaxy buds plus off of someone on Facebook marketplace. They won't connect to the galaxy wearable app and they... View Post 
SamsungRei
An Accepted Solution has been marked, and provided for this thread. The thread will now be lo... View Post |
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The sound is amazing and very stability when wearing correctly. However, the special attention and almost always multiple reseats needed to... View Post |
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I have had my buds for 2mos now and I cannot get them to stay in place. I am constantly have to adjust or even catch them falling out of my... View Post 
userytFATxyORy
Having same problem and I've tried all three sizes. Hope someone helps with this. View Post |
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Hi Buds Pro I hope for two new options with the next firmware update. 1. Double Tap and Hold: Chose an option from the list (same list as... View Post 
SamsungAdam
We appreciate your feedback and will tag it on the forum so that it will appear with other fe... View Post |
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On my new Samsung S21 with Galaxy Buds Pro I have the "Block touches" setting turned ON....but the second I make a phone call, the... View Post 
userPqh5vwJ95P
We need Samsung to actually monitor and READ these posts. I can't believe this bug hasn't bee... View Post |
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Upgraded from the original Galaxy Buds to the Galaxy Buds Pro and I can't believe the double tap feature has been removed! It was extremely... View Post
SamsungAdam
We appreciate your feedback and will tag it on the forum so that it will appear with other fe... View Post |
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My galaxy buds pro will not display under devices to connect to Bluetooth or galaxy wearable. Any suggestions? View Post |
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Why did Samsung get rid of the call mute feature on the Galaxy Buds Pro? View Post 
userosxw7MU1JO
Fully agree. Samsung has removed the mute mic option for some reason - really don't get it:... View Post |
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I have tried resetting my IconX 2018 many times plus done software updates and also repairing with my phone still it gets disconnected... View Post |
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my ear buds will not pair to any device. I've charged and restarted app, they will not create the beeping sound to restart. ... View Post
SamsungRei
I'll be happy to look into this for you. Just to verify, are you following these steps to con... View Post |
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Can you locate galaxy buds on galaxy wearable once the buds battery has died? Â 5:00... View Post |
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Does anyone else notice the right ear bud battery wears down faster? I almost always use both at the same time and consistently see the right... View Post
SamsungRei
Thanks for reaching out! Have you tried resetting the earbuds? If the battery is still draini... View Post |
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The feature "Block Touches" needs to be more readily accessible for users. It becomes an issue when exercising and you reflexively... View Post
SamsungRei
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback an... View Post |
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My right earbud is not working...I used them on Friday and they both worked just fine...went to use them yesterday and my right bud is... View Post |
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Stronger when I first bought these earbuds in early August, the Bluetooth connectivity was decent. Â One of the updates at the end of... View Post 
userdNlu3vcpqC
I have been having the same issue but with my apple watch 4 and buds live. Works great indoo... View Post |
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Hi My samsung galaxy buds + case is not charging wirelessly on the Samsung wireless charger which i have instead the battery starts... View Post 
userjhf9dhBlpT
The Samsung solution does not appear to work. Appears to be a quality issue...many have exper... View Post |
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Ok, now one of my earbuds doesn't charge, it connects so if i move it around in charging case it pops up on my phone saying 10% but on my... View Post
SamsungRei
Thank you for reaching out. As the troubleshooting has not been helpful, service would be rec... View Post |
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Same here, purchased this 2nd pair of defective buds in Dec 2019 so out of warranty. First pair came with phone and quit after 6 months. ... View Post
SamsungRei
@Samsung_hJSuJ06 I will be happy to look into this further for you. Please send a private... View Post |
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Hello, Â For a couple of days now I have noticed that my right earbud is not charging. The left earbud along with the case is fully... View Post |
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I have been using my Samsung Earphones Tuned by AKG  for a long time but today i was listening to music and i started to hear a static... View Post |
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within the last week my left earbud has gotten lower. i intially thought the eartips were clogged with wax. i took off and cleaned and still... View Post |
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I don't understand why it isn't an option to find the case using SmartThings instead of just the buds. I'm much more likely to lose... View Post 
UncleDoncho
Lost my case! Soooooo upsetting that the accepted support response is 'buy an entirely new se... View Post |
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So I bought the new galaxy buds pro and fell in love instantly! They work, sound, and feel great! But 15 minutes into using them, I always feel... View Post 
SamsungCole
We would be happy to look into this for you, please feel free to drop us a private message on... View Post |
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