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Constellation

Galaxy buds- Right earbud quiet

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I just got my Galaxy Buds today, charged them, paired them to my phone (Galaxy S7 Edge), and the right earbud is so faint it mine as well not be playing anything. I have restarted them, unpaired and repaired them, and nothing is working so far. Help would be much appreciated.

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

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Have you tried turning on the dynamic equalizer in the galaxy wearables app?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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46 REPLIES 46
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Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

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Have you tried turning on the dynamic equalizer in the galaxy wearables app?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Constellation

Re: Galaxy buds- Right earbud quiet

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OMG Thank you so much, this worked where everything else didn't. You just saved me a whole lot of time.

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Constellation

Re: Galaxy buds- Right earbud quiet

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I tried that and it did nothing. It's my left one though. I've did the above mentioned plus updated software. Nothing. 

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Astronaut

Re: Galaxy buds- Right earbud quiet

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You more then likely have wax build up in the mesh part. I could barely hear out of mine, and Samsung was absolutely no help in the matter. cleaned it up really good works like new.

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Constellation

Re: Galaxy buds- Right earbud quiet

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@usernBkWvR9Jns how exactly do you clean the mesh? I've returned these buds like 3 times for this problem and it's happening again. If this works I'd love a quick tutorial.

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Constellation

Re: Galaxy buds- Right earbud quiet

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My left earbud has this same issue. Volume on right is correct but volume on left is so low.

Please help. I got them for free when I preordered the s10

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Constellation

Re: Galaxy buds- Right earbud quiet

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Unfortunately not even that works

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Constellation

Re: Galaxy buds- Right earbud quiet

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...in my case

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Honored Contributor

Re: Galaxy buds- Right earbud quiet

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@NotRosé

Can I have your full model code and serial number via private message?

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