Original topic:

New Earbuds 3 Pro skipping sound (music/video)

(Topic created: yesterday)
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Members_P0FYL4s
Constellation
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Galaxy Buds

Brand new pair of Buds3 Pro being used on Samsung S22.   When playing music (doesn't matter which service) or listening to audio (Youtube), a number of things are happening:

1) sound will drop off (bluetooth is connected) while music is still play in App - at times, the audio remains off.

2)  One earbud will drop off

3)  audio sounds like it is skipping (probably just dropping of for a moment)

4)  Odd sound plays unrelated to audio.

I am close to the phone, Wearable app is updated, doesn't happen with older Galaxy Buds (F67C).

May just be a bad set.

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neilth
Supernova
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Galaxy Buds
You should run the available diagnostics for your earbuds. If anything fails, you can create an error report and submit it to Samsung tech support.
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