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‎06-05-2024 03:58 PM in
Galaxy BudsSolved! Go to Solution.
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‎06-11-2024 02:46 PM in
Galaxy BudsHello reburauphigh, Thank you for being part of the Community! We understand how frustrating it is for an app to drain the battery.
Have you tried clearing the app cache? https://www.samsung.com/us/support/answer/ANS00077611/
Keep in mind when putting the app in deep sleep, each time you connect to the Buds, the app will become active again.
You can also try resetting the Buds to see if that helps: https://www.samsung.com/us/support/troubleshooting/TSG01218103/
If you continue to experience the drain from the Buds Pro Manager App, we recommend submitting an error report through the Wearables app. Open the Wearables app>tap the menu in the upper corner>tap the settings icon>Contact us
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‎06-11-2024 02:46 PM in
Galaxy BudsHello reburauphigh, Thank you for being part of the Community! We understand how frustrating it is for an app to drain the battery.
Have you tried clearing the app cache? https://www.samsung.com/us/support/answer/ANS00077611/
Keep in mind when putting the app in deep sleep, each time you connect to the Buds, the app will become active again.
You can also try resetting the Buds to see if that helps: https://www.samsung.com/us/support/troubleshooting/TSG01218103/
If you continue to experience the drain from the Buds Pro Manager App, we recommend submitting an error report through the Wearables app. Open the Wearables app>tap the menu in the upper corner>tap the settings icon>Contact us