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Why does galaxy Buds app use so much battery

(Topic created: 06-05-2024 03:58 PM)
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Galaxy Buds

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Here it used 5% in the background, even when I set it to deep sleep it keeps running. Might just uninstall it.
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Samsung_Moderator
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Community Manager
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Galaxy Buds

Hello reburauphigh, Thank you for being part of the Community! We understand how frustrating it is for an app to drain the battery.

Have you tried clearing the app cache? https://www.samsung.com/us/support/answer/ANS00077611/

Keep in mind when putting the app in deep sleep, each time you connect to the Buds, the app will become active again.

You can also try resetting the Buds to see if that helps: https://www.samsung.com/us/support/troubleshooting/TSG01218103/

If you continue to experience the drain from the Buds Pro Manager App, we recommend submitting an error report through the Wearables app. Open the Wearables app>tap the menu in the upper corner>tap the settings icon>Contact us

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Buds

Hello reburauphigh, Thank you for being part of the Community! We understand how frustrating it is for an app to drain the battery.

Have you tried clearing the app cache? https://www.samsung.com/us/support/answer/ANS00077611/

Keep in mind when putting the app in deep sleep, each time you connect to the Buds, the app will become active again.

You can also try resetting the Buds to see if that helps: https://www.samsung.com/us/support/troubleshooting/TSG01218103/

If you continue to experience the drain from the Buds Pro Manager App, we recommend submitting an error report through the Wearables app. Open the Wearables app>tap the menu in the upper corner>tap the settings icon>Contact us

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