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05-30-2023 08:57 PM in
Galaxy FoldSolved! Go to Solution.
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05-31-2023 03:00 PM in
Galaxy FoldHello @ckoga, Welcome to the Community. We understand how frustrating it is for apps to crash. This article provides several steps that may help, such as testing the phone in Safe Mode: https://www.samsung.com/us/support/troubleshooting/TSG01001496
If the app continues to crash when unfolding the phone, we recommend having the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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05-31-2023 12:54 PM in
Galaxy Fold
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05-31-2023 03:00 PM in
Galaxy FoldHello @ckoga, Welcome to the Community. We understand how frustrating it is for apps to crash. This article provides several steps that may help, such as testing the phone in Safe Mode: https://www.samsung.com/us/support/troubleshooting/TSG01001496
If the app continues to crash when unfolding the phone, we recommend having the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
