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08-25-2019 06:49 PM in
Galaxy Note PhonesI am wondering if anyone is noticing a blinking light dot on their screen. Everytime I wake my screen on my Note 10 plus, a light flash dot appears. Is that normal? It flashes for a moment then goes away but appears everytime I wake up my phone. Wondering if I should return it for a new one.
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08-25-2019 06:55 PM (Last edited 08-31-2019 06:01 AM ) in
Galaxy Note PhonesHi @NeoBlack39
Yes, perfectly normal. It's a proximity sensor hidden under the glass. There is a very easy way to make it appear: just make a call and watch the area, it will start flashing. This is how your phone knows if it's next to your face, or if it wakes up in a pocked, for example.
Geno
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08-25-2019 06:55 PM (Last edited 08-31-2019 06:01 AM ) in
Galaxy Note PhonesHi @NeoBlack39
Yes, perfectly normal. It's a proximity sensor hidden under the glass. There is a very easy way to make it appear: just make a call and watch the area, it will start flashing. This is how your phone knows if it's next to your face, or if it wakes up in a pocked, for example.
Geno
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08-25-2019 07:02 PM in
Galaxy Note Phonesoh okay, I made a call and it did flash when I did. Thanks for your response.
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08-25-2019 07:03 PM (Last edited 08-31-2019 06:00 AM ) in
Galaxy Note PhonesYou're welcome. The S10 series phones had the same sensor in the glass. Pretty cool IMO.
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09-06-2019 08:25 PM in
Galaxy Note PhonesHi,
I understand that the blinking dot is proximity sensor. However, on my friend's Note 10, it keep blinking even when he doesn't make any call. While on other Note 10 its not like that. When he turn off the AOD, the blinking is stop. Is there any configuration that cause this?
Thank you.
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12-19-2019 11:21 AM in
Galaxy Note PhonesI had the same issue, but when I turned off the accidental touch feature it went away. Hope this helps.
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03-10-2020 02:29 AM in
Galaxy Note PhonesThis solved the problem for me as well
Thank you
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09-09-2019 10:17 AM in
Galaxy Note PhonesI am facing the same issue on my note 10 plus but never on the s10 plus.
Despite you are saying it's a sensor. This sensor has been there on many previous devices and was never blinking. Why now?
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09-10-2019 09:14 AM in
Galaxy Note Phonesasked Samsung
this is what they say, somehow not satisfied with this answer
We are always looking to improve the services, this feature get enhances in the latest models.
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09-25-2019 07:35 PM in
Galaxy Note PhonesHaving the same issue. It is certainly not normal. I get this annoying blinking at absolutely random times. Like during reading or watching something on the phone and this blinking and the proximity sensor is triggered and when anything gets near to it the display goes off which is not supposed to happen, the proximity sensor should be inactive when you're simply reading something. Also, that blinking is extremely ugly and it doesn't go away even when I switch between apps. It goes away after few seconds at times and after a few minutes at other times.
I returned the phone and got a refund and purchased a second one and it has the exact same problem. Nothing about this is normal.