Original topic:

Certificates are not available

(Topic created: Friday)
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TigerTanaka
Galaxy
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Galaxy Note Phones

My Dad's Note 10 broke.

 
I wanted to take his old S4 or Droid and just turn one of them on and put on WIfi so he could browse, and when I tried to just do a Google Search, it said 
Sorry the Certificate for this is not available or some such Security message. The phones hadn't been turned on in years. What does this mean?
2 Replies
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hello TigerTanaka, Thanks for being part of the Community. We understand wanting to activate an older phone for your dad.

Digital certificates identify computers, phones, apps, and other devices for security. Just like you'd use your driver's license to show that you can legally drive, a digital certificate identifies your device and confirms that it should be able to access something.

Due to the age of the phone you are trying to activate, it does not have the security necessary to connect to digital services.

We would recommend locating a more up-to-date phone.

TigerTanaka
Galaxy
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Galaxy Note Phones
Thanks
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