JUMP TO SOLUTION Solved

Original topic:

Network Unlock App in "Never Sleeping Apps"

(Topic created: 12-02-2022 05:37 AM)
1536 Views
billc_ia
Halo
Options
Galaxy Note Phones

New to the Samsung platform here. Not sure why the Network unlock app is in my "Never sleeping apps" section. The only other app in there is Outlook. Can the Network unlock go away? Should I have other apps in the list?

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

Hello, Thank you for choosing to be a part of the Samsung family. Sleeping apps help to manage the battery life of the phone. This article provides more information regarding the sleeping states for apps. Apps can be added or removed at any time. https://www.samsung.com/us/support/answer/ANS00088422/

Removing the Network Unlock app from the Never Sleeping apps should not be a concern. The apps will still work in sleeping stages. However, depending on the level, the app may have to be opened to work rather than running in the background.

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

Hello, Thank you for choosing to be a part of the Samsung family. Sleeping apps help to manage the battery life of the phone. This article provides more information regarding the sleeping states for apps. Apps can be added or removed at any time. https://www.samsung.com/us/support/answer/ANS00088422/

Removing the Network Unlock app from the Never Sleeping apps should not be a concern. The apps will still work in sleeping stages. However, depending on the level, the app may have to be opened to work rather than running in the background.