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Original topic:

Samsung cloud

(Topic created: 08-26-2019 08:17 PM)
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T3XAS214
Constellation
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Galaxy Note Phones

Anybody know how to get the samsung cloud activated? My note 10 plus unlocked has the app and option to enable but my verizon galaxy note 10 5g doesn't.

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KnightRiderRalph
Samsung Care Ambassador
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Galaxy Note Phones

Did you try going into Settings > Accounts and backup > Samsung Cloud?

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Solution
NBI
Nebula
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Galaxy Note Phones

Hi @T3XAS214

Hope you are doing well. Unfortunately Verizon doesn't allow Samsung cloud, to be able to run in their device, as they have disabled it on their devices. So there is no option to enable Samsung Cloud backup in Verizon Samsung Devices. So that's why it in in your unlocked device but not on Verizon Carrier device.

NBI

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