Q1uestion
Cosmic Ray
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Saturday (Last edited Monday by SamsungRei ) in
Galaxy Note PhonesAfter I sign I go check my information and I get this pls explain
1 Reply
Samsung_Moderat or
Community Manager
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
Tuesday in
Galaxy Note PhonesHello Q1uestion, Welcome to the Community. We understand how frustrating error messages are.
Have you tried disconnecting from Wi-Fi and signing in while connected to Mobile Data?
Also, try clearing the app cache and then restart the phone and try again: https://www.samsung.com/us/support/answer/ANS10001372/
Let us know if this helps.