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Ring lights at night

(Topic created: 09-17-2024 09:14 AM)
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lazyfool
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Galaxy Ring
My ring lights up red after I put into sleep. I wake up and all 3 indicator lights are on. 2 green and 1 red. Is that normal?

My battery is over 90% charged. Only happens when I wake up in morning. Don't know how long it's been on because I was asleep. Is this normal?
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LongHiker
Galactic Samsung Care Ambassador
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Henry2024
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@LongHiker I saw the post you provided above, it is basically you saying that it is normal behavior.  Would you have any official information from Samsung, an article, a documentation, anything that would state that having the 3 led lights on continuously all night long is indeed an expected behavior? If it is really an expected behavior, that would be the most odd thing I've ever seen and will need to return the ring as it impacts my sleep.

To me, the question here and there on the other post remain open.

Thanks!

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Go4HelloKitty
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Hi Henry,

After I turned off the "Blood Oxygen during Sleep" feature, the red light went away at night.  Now it is just the 2 green lights being turned on which measures skin temp, heart beat, etc.  So I am guessing that is why the lights are on during sleep (it measures during sleep) .  After 3 weeks of use, I am somewhat used to the green light being on, except when I wake up, it is still on which is annoying.  I have to take off the ring to make the green lights go away. 

As for the documentation, I have not seen any, even on the Samsung website.   I know the above doesn't answer if it is normal or not, but this is my finding which I would like to share.  

PS. I still think the lights turn on whole night is weird.  lol

Henry2024
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Galaxy Ring

Hey @Go4HelloKitty  thanks for your reply!

I wouldn't like to turn off any feature as the main reason to wear the ring is to exactly collect that information, specially during sleep.

I still think that it is weird to have all 3 led lights on, continuously, all night long, the thing is that, I am comparing it to the oura ring which has a special set of hardware (infrared), etc, to prevent disrupting the sleep in any way, no led lights on like that. I thought Samsung would use the same thought process and have all lights off most of the time and on a few seconds while reading the body's data during sleep time. That caused me to think, ok, have I got a defective unit? you know what I mean?

Thats why I asked if there would be any sort of official statement from Samsung saying, 'yes, thats how we designed it, all 3 led lights on all night long continuously', then ok, it would be up to me to see if I could get used to that or not, at least I would know for sure that I didn't have a defective unit.

Thanks!!!

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Jjewell1
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Galaxy Ring

No this is not normal. My ring behaved normally - taking periodic sensor readings at night for the first two weeks that I owned it. Then I accidentally drained the entire battery, and now it shines like the sun all night long. THIS IS NOT HOW THE RING IS SUPPOSED TO WORK. I have reset my ring entirely and I can't find any way to fix this. It's incredibly frustrating. 

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