Original topic:

Battery Issues

(Topic created: 3 weeks ago)
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AceTrader
Asteroid
Options
Galaxy Ring
Recently started to have battery Issues. Ring discharges fully from 100% in about 3 hours. Support doesn't seem to know the difference between a watch and ring with suggestions to adjust screen brightness, disable wifi, disable nfc, etc. 

Only option is for mail in repair. No device for weeks. 
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3 Replies
Robin621k
Honored Contributor
Options
Galaxy Ring
Did you try a reset of the ring first?
If that doesn't work, your only choice is to send it in. They can't be repaired, only replaced upon warranty.
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AceTrader
Asteroid
Options
Galaxy Ring
Yes, I've reset it a few times.
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Robin621k
Honored Contributor
Options
Galaxy Ring
You have to call and get a ticket made and send it in.
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