$50 Reserve Credit Missing - S25 Ultra

[user2Sjv5M9ZJ8]

I submitted my email and information to get the $50  reserve credit for pre-ordering the Galaxy S25 Ultra.  At checkout this credit was missing but I still proceeded with the purchase and thought maybe the credit would be emailed for accessories after the fact.   I contacted customer service the next day and first they told me that the credit was already applied and when I asked them to break it down where it was applied they couldn't.   Then they told me it was for accessories and since I didn't buy them I lost the credit.   Neither was the case and when I asked which it was they ended the chat.  Has anyone else been able to successfully get the credit or did Samsung mislead all of us with a deceptive promotion?

[meself]

Think it was in the details under the offer what would be applied and how

[BrüZZi]

Check your receipt.

The $50 is within the $130

I had to get the Galaxy Buds3 Pro (Other choices are Galaxy Watch Pro, Galaxy Watch 7 or Accessories ) to have the $50 credit to be applied.