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Bluetooth connection issues with latest phone update

(Topic created: 01-31-2021 01:11 PM)
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Ladybelle10
Constellation
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Galaxy S Phones

Please let me know if you are experiencing similar issues to me. 

 
I have the galaxy 10s plus. I don't enjoy the new format. Everything is large and the weather widget is horrible looking.
 
I am also having issues connecting to my Bluetooth devices. When the devices do connect they skip like records or delay from phone to speaker. 
 
I don't like this at all. 

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SamsungJustin
Community Manager
Community Manager
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Galaxy S Phones

Hello, While we can't change the looks or designs that the update has made, I would recommend backing up your data, and doing a factory data reset after an update. I believe this may resolve the trouble that you both are experiencing. https://www.samsung.com/us/support/answer/ANS00062029/

 

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2 Replies
bhgedeon
Constellation
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Galaxy S Phones
Experiencing problems with WiFi. very slow to load since update.
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Solution
SamsungJustin
Community Manager
Community Manager
Options
Galaxy S Phones

Hello, While we can't change the looks or designs that the update has made, I would recommend backing up your data, and doing a factory data reset after an update. I believe this may resolve the trouble that you both are experiencing. https://www.samsung.com/us/support/answer/ANS00062029/