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‎10-26-2021 04:14 PM in
Galaxy S PhonesThe USB-C port on my one year old Galaxy S20+ 5G has failed. The phone will not charge, it will not recognize Headphones, it will not recognize Android Auto. It does charge wirelessly. I rarely use the Charging port so this is Frustrating. It's been a Slow decline, it started as periodically stopping and starting charging while plugged in.
I have reset the phone and cleaned the charging port. I have had this happen on all my previous Samsung phones with USB-C.
Am I the only one who has a constant problem with Samsung's USB-C port?
MODEL NUMBER: SM-G986U1
Carrier is Verizon
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‎10-26-2021 11:25 PM in
Galaxy S Phones![](/skins/images/676EF2D79F40FAF8897D68E875D6F7C4/responsive_peak/images/icon_anonymous_message.png)
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‎10-26-2021 04:22 PM in
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‎10-26-2021 06:09 PM in
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‎10-26-2021 06:37 PM in
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‎10-26-2021 06:48 PM in
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‎10-26-2021 11:25 PM in
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‎10-27-2021 12:55 PM in
Galaxy S PhonesI rarely use the USB-C port so I'm going to buy a Dust Plug from Amazon and hopefully keep this from happening again.
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‎10-26-2021 11:27 PM in
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‎10-27-2021 10:30 AM in
Galaxy S PhonesHonestly if troubleshooting has not helped, and the port will not recognize any cables, repairs would indeed be recommended. You are welcome to give us a call directly at 1-800-726-7864 in order to discuss your repair options.
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