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Original topic:

Deleted Personal Data, but cannot remove phone number from Messages

(Topic created: 03-02-2024 01:53 PM)
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user0SYp8s38Dn
Constellation
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Galaxy S Phones

I am preparing to get rid of my Galaxy S9. I have deleted the personal data and I'm checking the remaining apps. My phone number is still in the Messages. I cannot delete the app, nor do i see a way to delete the phone number. 

8 Replies
Robin621k
Black Hole
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Galaxy S Phones
Just do a factory reset. It will wipe your phone!
user0SYp8s38Dn
Constellation
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Galaxy S Phones
I did that, but the number is still visible in messages.
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Robin621k
Black Hole
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Galaxy S Phones
On what device is the number still visible?

A wiped phone is just that, a wiped phone.

Did you take the SIM card out?
user0SYp8s38Dn
Constellation
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Galaxy S Phones
It worked! Thanks. Now off to recycling event.
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user0SYp8s38Dn
Constellation
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Galaxy S Phones
Galaxy S9
user0SYp8s38Dn
Constellation
Options
Galaxy S Phones
Haven't taken SIM card out, but suspect the number will remain.
Solution
Robin621k
Black Hole
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Galaxy S Phones
You have to take the SIM out, then factory reset!
Rydah
Samsung Care Ambassador
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Galaxy S Phones
Yeah, as Robin said, take the SIM out then factory reset. It's reading the number from the SIM.

Best regards,
Rydah
Samsung Care Ambassador

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