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Fingerprint and face recognition auto-disables after a few hours

(Topic created: 07-23-2022 03:12 PM)
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useregpGZVeVYP
Constellation
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Galaxy S Phones

 

Hi there!

I have configured both fingerprint and face recognition of my S10.  Works fine.  But after a few hours of inactivity (idle phone), face recognition gets disabled for some reason, leaving only fingerprint sensing.  But after a few more hours of the phone being idle, fingerprint sensing also get disabled, and I then must enter my password to unlock the phone.

Android version = 12, Android security patch level = May 1, 2022

Has anyone ever experienced this issue?  

Thanks for taking the time to read this post!

 

2 Replies
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Anonymous
Not applicable
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Galaxy S Phones
Yes, it's a security feature and its perfectly normal
useregpGZVeVYP
Constellation
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Galaxy S Phones

Thanks for your contribution Crushsoda!  Really appreciate it.

 

That said, I don't get why this would be normal behavior.  It's as if the fingerprint sensor was risky security which should only be used on a temporary basis.  Anyway, I get the sense that this must have been discussed at length on this forum so I won't pursue the topic.  Thanks for your time!!!

 

 

 

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