Front camera failed on Galaxy S10

[andreimotin]

Hey, I got this phone and tried setting up face recognition, got the error "Face recognition not working. Couldn't open camera. Try again", then I understood the problem is with the camera, not the face recognition thing. Because I tried launching the camera, it works, the back camera works, but when I try to launch the selfish (front) camera in the camera app, it says "Warning. Camera failed". BTW afterwards I need to reset the camera in settings to make it usable again, because each time I launch it, it would give me this error, not even letting me switch to the back camera.  Please help with fixing the back camera. Thanks in advance.

[realaud]

You will have to go to a repair shop. The S10 is long out of warranty. You can find an authorized shop on Samsung's website or the support tab of the members app.

[Samsung_Moderator · Accepted solution]

Hello, thanks for reaching out about your selfie camera giving a "Camera failed" error message. If your phone is displaying a "Camera Failed" message, freezing, lagging, or the preview is not working, the good news is that it's most likely a software issue and not a physical problem with the camera: https://www.samsung.com/us/support/troubleshooting/TSG01001329/

If it ends up being, a hardware issue after troubleshooting, you can do as @realaud suggested. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options:
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