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‎08-30-2021 07:21 AM in
Galaxy S PhonesSolved! Go to Solution.
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‎08-30-2021 08:54 AM in
Galaxy S PhonesI definitely understand how concerning this is. Clearing the cache partition can be especially helpful after an update. Here are the steps to follow: https://www.lifewire.com/clear-cache-on-samsung-s10-5182265 I am also including some additional steps you can try: https://bit.ly/3sYktby If the phone continues to overheat and restart, it would be recommended to have the phone evaluated by a certified technician. You can take the phone to a local uBreakiFix, https://www.ubreakifix.com/samsung. For additional service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky
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‎08-30-2021 08:54 AM in
Galaxy S PhonesI definitely understand how concerning this is. Clearing the cache partition can be especially helpful after an update. Here are the steps to follow: https://www.lifewire.com/clear-cache-on-samsung-s10-5182265 I am also including some additional steps you can try: https://bit.ly/3sYktby If the phone continues to overheat and restart, it would be recommended to have the phone evaluated by a certified technician. You can take the phone to a local uBreakiFix, https://www.ubreakifix.com/samsung. For additional service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
