Original topic:

I forgot my password And have a new number. Please help

(Topic created: 08-01-2024 02:35 AM)
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Justice4BabyJS
Constellation
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Galaxy S Phones
How to I change my number because I forgot my password + new cell. 
2 Replies
ChaosSaber
Honored Contributor
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Galaxy S Phones
Contact Samsung and give them the info they need and they will help you, normal questions would be the IMEI of the phone registered on the account and other info
Isabella Rose
Asteroid
Options
Galaxy S Phones

Hello! I understand your concern. Here’s what you can do to recover your account and change your number:

  1. Password Recovery:

    • Go to the Samsung account login page.
    • Click on "Forgot your ID or password?"
    • Follow the instructions to reset your password using your registered email address.
  2. Contact Samsung Support:

    • If you don’t have access to your email or need further assistance, contact Samsung Support directly.
    • You can reach out to them via the Samsung Members app or through their official support website.
  3. Update Phone Number:

    • Once you’ve regained access to your account, log in and go to the account settings.
    • Update your phone number to the new one.
  4. Verification:

    • Samsung may ask for additional verification to ensure the security of your account. Be prepared to provide any requested information.