Navigation buttons not working properly after update

[LindsayDD]

I ran the most recent update on 5/7 and after it finished my navigation buttons stopped working properly. I would have to press the buttons multiple times just to get a response. It would highlight the button press but nothing would actually happen until I've pressed them many, many times! A Samsung rep suggested using "Swipe Gestures" until the issue is acknowledged & fixed. Definitely takes some getting used to but that works for now! Anyone else have this issue after the UI update? 

Repeatedly pressing "home" button

Repeatedly pressing "back" button

[WhiskeyTango]

from day one of a15;oui7, i've had permanently captioned &/or icon-enlarged nav bar icons & hw buttons [vol up, vol down, power].

the captions/enlarged icons have to dismiss themsrlves [0.5-1sec] before tap/press executes.

i was already running GoodLock & NavStar from a14/oui6.1, so, i never had dead nav icons or goofed hw buttons.

when my nav icons/hw buttons become >1sec laggy, that usuallly presages a full oui7 hang, & eventual a15 crash+forced restart.

i'm not running Live Captioning &/or Live Transcribe. i've turned off Accessibility - no joy.

samsung "support" doesn't have a clue. "switch to swipe gestures" is a cop out.

all a14/oui6.1 to a15/oui7 prophylaxis has been done at least 3x.

samsung needs to restore normal nav bar icon & hw button functions, w/ zero lags & no a15/oui7 hangs/crashes from using them.

too many are waiting on this.

[johnvg]

Yes I have a s23 ultra and it sucks having to press the buttons multiple times

[realaud]

Have you run a diagnostic on the screen to make sure all areas of the screen are functional?  Turn on touch sensitivity to see if that helps.  Check accessibility settings to make sure you don't have tap duration and ignore repeated touches and interaction control on.   Even if you are 100% positive you never went into accessibility settings, sometimes after an update unexpected settings get turned on or off. Setting/accessibility/interaction and dexterity.  

You can also try momentarily switching to gestures and then switching right back to the navigation bar to see if that helps.  You can also try Good Lock's NaviStar module to switch the positions of the nav bar icons or change the nav bar icons, although that really should have not bearing, but you never know; sometimes it shoves something "loose" and then things start working again.

[LindsayDD]

I've tried so many things but still not working. It's been so long now that I've gotten used to using gestures rather than buttons!

[letthepastdieBEN]

Any fix yet? Been having this issue for months. And I use Nova Launcher so the swipe navigation might not be a viable solution I haven't looked into that idea yet

[LindsayDD]

Not that I've seen. I've been checking every week or so by switching back to buttons from gestures and it still isn't working properly🙄

[realaud]

What would happen if you went into the display/navigation bar settings and reversed the button positions?

[LindsayDD]

Nothing, unfortunately! I tried so many things. I'm hoping that this current update may have a fix, but I'm not holding my breath!

[Jayi2424]

I have similar experience on my Tab S9 FE. 

[FrustratedUser1]

23 July, 2025 just called Samsung checking for a fix to the bug reported 2 months ago.  They confirmed previously that it indeed was a bug in the May Android update and I had a ticket number to check on.  The response as of today is "No update" on bug reported.

After reading this thread, I powered my phone off, powered it on and held the volume down button while booting up and it loaded in safe mode.  I then turned off safe mode by clicking on where it said safe mode, rebooted and it now appears to be working properly again!!!!