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Original topic:

New Album Not Syncing

(Topic created: 07-01-2022 07:28 PM)
userEIcRDEGArY
Constellation
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Galaxy S Phones
In my Samsung phone, I tried to copy pictures to a new album. I got an error saying the new album isn't syncing with the cloud. I can't see how to change that.
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S Phones

Hello, thank you for your feedback. I understand your concerns on this situation and I will be more than happy to help. You can set your Gallery to automatically sync with OneDrive, so your files can be accessed later on when you’d like to revisit those photos. You can also restore photos and videos that were accidentally deleted. Open the Gallery app and then tap Menu (the three horizontal lines) at the bottom. Tap Settings, tap Sync with OneDrive, and then tap Albums to sync. From here, you can choose which albums will sync to OneDrive by tapping the switch next to the album. Here is some additional information on syncing your photos to OneDrive https://www.samsung.com/us/support/answer/ANS00060519/

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S Phones

Hello, thank you for your feedback. I understand your concerns on this situation and I will be more than happy to help. You can set your Gallery to automatically sync with OneDrive, so your files can be accessed later on when you’d like to revisit those photos. You can also restore photos and videos that were accidentally deleted. Open the Gallery app and then tap Menu (the three horizontal lines) at the bottom. Tap Settings, tap Sync with OneDrive, and then tap Albums to sync. From here, you can choose which albums will sync to OneDrive by tapping the switch next to the album. Here is some additional information on syncing your photos to OneDrive https://www.samsung.com/us/support/answer/ANS00060519/