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ā03-26-2024 09:31 AM in
Galaxy S PhonesSolved! Go to Solution.
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ā04-07-2024 09:01 AM in
Galaxy S PhonesHello all, thanks for reaching out about Samsung News widget not loading. First, have you tried clearing your device's cache partition? The steps are:
- Power off your device.
- While the device is powered off, simultaneously press and hold the power and volume up buttons.
- Once the Samsung logo appears, release both buttons. Your device should boot into recovery mode.
Using the volume buttons to navigate and the power button to select:
- Navigate to "wipe cache partition" and press power.
- Select yes to confirm.
- Navigate down to "Repair apps" and press power.
If this doesn't improve behavior for the Samsung News widget, you can try a factory reset. Be careful to back up everything you wish not to lose beforehand, and follow the guide carefully: https://www.samsung.com/us/support/answer/ANS00062029/
If the troubleshooting is ineffective, submit an error report, so this can be looked at further, via the Samsung Members app: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
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ā03-26-2024 10:33 AM in
Galaxy S Phones- Mark as New
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ā03-26-2024 02:54 PM in
Galaxy S PhonesS23 Ultra
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ā04-07-2024 09:01 AM in
Galaxy S PhonesHello all, thanks for reaching out about Samsung News widget not loading. First, have you tried clearing your device's cache partition? The steps are:
- Power off your device.
- While the device is powered off, simultaneously press and hold the power and volume up buttons.
- Once the Samsung logo appears, release both buttons. Your device should boot into recovery mode.
Using the volume buttons to navigate and the power button to select:
- Navigate to "wipe cache partition" and press power.
- Select yes to confirm.
- Navigate down to "Repair apps" and press power.
If this doesn't improve behavior for the Samsung News widget, you can try a factory reset. Be careful to back up everything you wish not to lose beforehand, and follow the guide carefully: https://www.samsung.com/us/support/answer/ANS00062029/
If the troubleshooting is ineffective, submit an error report, so this can be looked at further, via the Samsung Members app: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/