JUMP TO SOLUTION Solved

Original topic:

Samsung News Widget is not loading

(Topic created: 04-07-2024 09:01 AM)
836 Views
G-ProPIA
Comet
Options
Galaxy S Phones
Widget just spins. Plz fix.
3 Replies
Capricenls
Cosmic Ray
Options
Galaxy S Phones
Experiencing the same issue
Caprice Neals
D_Lane
Constellation
Options
Galaxy S Phones
I'm having the same problem! It started around 10 or 11 this morning. 3/26/2024
S23 Ultra
0 Likes
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S Phones

Hello all, thanks for reaching out about Samsung News widget not loading. First, have you tried clearing your device's cache partition? The steps are:
 - Power off your device.
 - While the device is powered off, simultaneously press and hold the power and volume up buttons. 
 - Once the Samsung logo appears, release both buttons. Your device should boot into recovery mode. 
 
 Using the volume buttons to navigate and the power button to select: 
 
 - Navigate to "wipe cache partition" and press power. 
 - Select yes to confirm. 
 - Navigate down to "Repair apps" and press power. 

If this doesn't improve behavior for the Samsung News widget, you can try a factory reset. Be careful to back up everything you wish not to lose beforehand, and follow the guide carefully: https://www.samsung.com/us/support/answer/ANS00062029/

If the troubleshooting is ineffective, submit an error report, so this can be looked at further, via the Samsung Members app: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

0 Likes