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Suspicious Facebook Messenger Notification in Settings

(Topic created: 01-11-2022 06:18 PM)
usert4bhqHKZ4n
Asteroid
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Galaxy S Phones

I'm not sure if this is more of a Samsung or a Facebook question, but I have the S10. When I go into my Settings > Apps > Messenger > Notifications, under the Notifications part of the page almost all the entries are normal (Show notifications, chats, calls, reminders etc etc), except one, which happens to be the name of a Facebook friend of mine. It's just their Facebook name, mixed alphabetically with all other Notifications options. Just like all other options, it also has an on/off toggle, but I don't know why it would be there and can't seem to find how to delete it.

The reason why I am suspicious is because (long story short) I have reasons to believe that this specific person is stalking me, and seeing their name randomly in my phone's settings only made me more concerned. Anyone else have a name under their Messenger notifications in the settings app, or know what it might be? How could I remove it?

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1 Solution


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Solution
SJohnson
Samsung Care Ambassador
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Galaxy S Phones
Try searching the archived chats, if not try clearing the cache and data on the app

You can log into your account with the link below to check if anyone is logged into your account. If you see suspicious activity, reset your password and it will log all devices out

https://account.samsung.com/membership/intro

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7 Replies
DanG92263
Supernova
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Galaxy S Phones
Sounds like you've blocked them and Messanger is showing you that, no?
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usert4bhqHKZ4n
Asteroid
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Galaxy S Phones

No that's not it, I haven't blocked them on Messenger but still, I don't know why the name would show up on my phone's Settings app

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DanG92263
Supernova
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Galaxy S Phones
If you seriously think someone has hacked your phone and is tracking you, backup your photos and data, factory reset the phone, lock your phone, and never surrender it to anyone for any reason without a court order.
SJohnson
Samsung Care Ambassador
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Galaxy S Phones
You probably have an open conversation with them on the messenger app

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usert4bhqHKZ4n
Asteroid
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Galaxy S Phones

Thank you for the input. I don't think that's it though. I haven't messaged that person on Messenger for months, and have definitely logged out of the messenger app and restarted my phone since then

Solution
SJohnson
Samsung Care Ambassador
Options
Galaxy S Phones
Try searching the archived chats, if not try clearing the cache and data on the app

You can log into your account with the link below to check if anyone is logged into your account. If you see suspicious activity, reset your password and it will log all devices out

https://account.samsung.com/membership/intro

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usert4bhqHKZ4n
Asteroid
Options
Galaxy S Phones

Thank you, clearing the data seemed to do it! It basically reset my whole app but the name is now gone from my Settings. Still not sure what that was, but at least it's gone now. Thanks!