Original topic:

Unable to join promotion error "abnormal status on your device. (GCF4015)"

(Topic created: 06-22-2024 07:06 PM)
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BarkMack93
Constellation
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Galaxy S Phones

When I i tried to accept the terms and conditions so I could recieve this offer (first screenshot is of the offer) from the galaxy store I was given a prompt (the second screenshot) stating I couldn't because of an "abnormal status on my device (GCF4015)" I'm wondering what that is and if it could be related to the recent and dramatic drop in performance of my device? 

 
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Please and thank you in advance to any advice or solutions.
12 Replies
Pgroover
Constellation
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Galaxy S Phones
I'm on a Tab S7 FE, and have been getting it for awhile. Does anyone have a solution?
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Renitrix
Constellation
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Galaxy S Phones

Galaxy Tab A7 here. Same exact issue. No answers yet I gather?

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Members_F9qLGok
Constellation
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Galaxy S Phones

I had the same issue, and this was what I did to fix it:
Settings> General settings > Reset network settings (reset wifi/Bluetooth) 
Then reconnect to wifi. 

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