Original topic:

Unintended screenshots in gallery

(Topic created: 04-09-2024 09:03 PM)
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Members_a5mRWG7
Constellation
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Galaxy S Phones

When I'm done using my s10e I will usually close all recent apps, turn of screen and put phone in my pocket. When I open gallery to find a picture or video there are tons of unintended screenshots to delete. Anyone know how to control this or at least tell me why it keeps happening?

3 Replies
Rydah
Samsung Care Ambassador
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Galaxy S Phones
Hey there.

It's hard to know exactly how the screenshots are being taken but to me, it sounds like maybe the swipe gesture may be causing this as it's a bit difficult to accidentally use the vol-down+power button combo frequently.

Try going to: Settings>Advanced features>Motions and gestures. Here, turn off "Palm swipe to capture" and see if that helps.

Best regards,
Rydah
Samsung Care Ambassador

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Popsicle20
Red Giant
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Galaxy S Phones
One way to take a screenshot is to press the power button and volume at the same time. Since these buttons are on opposite sides of the S10e, it's really easy to accidentally "squeeze" the phone and take unintentional screenshots. I used to do this with my old S10e all the time.
rudielaine
Constellation
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Galaxy S Phones
This is driving me crazy
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