Original topic:

Cannot add comcast.net email to S21 Ultra phone

(Topic created: Sunday)
215 Views
TheFlamingoGuy
Astronaut
Options
Galaxy S21
Help! I was not able to send e-mails with my S21 Ultra phone. All attempts with and without attachments were sent to the outbox as 'queued'. So, I deleted the account from my phone (d'oh!), and now cannot re-add it. Error msg says server does not support authentication. Any info will be appreciated. Thanks. 
2 Replies
realaud
Honored Contributor
Options
Galaxy S21

Go to the comcast website and look for the instructions for setting up the email in a mail app.  It sounds as if you did not set the SMTP server correctly.

https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email 

0 Likes
kotsku
Constellation
Options
Galaxy S21

I have exactly same issue with my S24 and Samsung Email -app.

My email work my another devices, but latest update to Samsung Email -app (version v.6.2.01.1) not work.
(I am professional IT-guy and know how to verified and limited faults...)

Issue is forced authentication to outgoing mail server, but smtp-server not support authentication.

Not all service providers give email account and in Finland, our carriers and internet service providers to must be give free SMTP-server, without login, by law.

0 Likes