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Original topic:

Face ID don't match

(Topic created: 03-17-2023 09:15 PM)
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Dog-
Explorer
Options
Galaxy S21

When I try to use face I'd its said face don't match

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Luzgalaxy
Astronaut
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Galaxy S21
That's odd. Usually it mainly wouldn't work because of a dirty camera. I would try putting another face ID in and if it still doesn't work then maybe try restarting the phone.

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9 Replies
Luzgalaxy
Astronaut
Options
Galaxy S21
Is your camera dirty?
Dog-
Explorer
Options
Galaxy S21
No
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Solution
Luzgalaxy
Astronaut
Options
Galaxy S21
That's odd. Usually it mainly wouldn't work because of a dirty camera. I would try putting another face ID in and if it still doesn't work then maybe try restarting the phone.
Dog-
Explorer
Options
Galaxy S21
Ok
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Dog-
Explorer
Options
Galaxy S21
It works now
Luzgalaxy
Astronaut
Options
Galaxy S21
That's good
Luzgalaxy
Astronaut
Options
Galaxy S21
Oh I forgot to add. You can also run diagnostics on your phone so you can test your face ID as well. If there is an issue it will say that action might be recommended. Just a tip you can always use 😄
Towmann
Astronaut
Options
Galaxy S21
Me too, ever since day 1 , have had my s22+ for about 2 months
Yamialex224
Honored Contributor
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Galaxy S21
Yup happens with me. Another reason I don't use face unlock on android